The National Injury Insurance Agency, Queensland (NIISQ Agency) is Queensland’s lifetime treatment, care, and support scheme for people who have sustained an eligible, serious personal injury in a motor vehicle accident on a Queensland road, regardless of fault. NIISQ Agency is responsible for assessing eligibility and arranging payment of necessary and reasonable treatment, care and support for NIISQ participants, as well as monitoring the provision of these services. As a Queensland Government agency, we work closely with a range of service providers across the state to use an evidence-based research and treatment philosophy that ensures participants in NIISQ have access to services that will provide them with the most benefit for their long-term health. NIISQ helps participants achieve their individual goals, maximise their independence and participate in the community. The principles of collaboration and informed decision-making are central to NIISQ and are achieved by providing evidence-based treatment, care and support options which suit individual requirements. The Scheme commenced in Queensland 1 July 2016. (National Injury Insurance Scheme (Queensland) Act and Regulation 2016.